Marketing

Should You Use an Editorial Calendar?

"Use an editorial calendar!" How many times have I read that phrase in an article about better blogging? 

Too many times, to be perfectly honest. 

An editorial calendar is, essentially, a schedule for your blog. It can be complicated (a detailed spreadsheet or calendar of posts, needed pictures, and other steps) or it can be simple (a list of blog topics, potentially arranged on a calendar). 

If you're running a big business or a marketing company, editorial calendars make sense: with two-tiered editing processes, you need to have materials written far in advance to ensure they are posted on time. The practice of editorial calendars has traveled down to blogs: it has long been suggested that all bloggers use an editorial calendar of some kind to help plan their posts and keep content posted regularly. 

However, for a vast majority of personal bloggers, editorial calendars just aren't realistic. 

The reason for this is really two-fold. Firstly, editorial calendars remove the spontaneity from blogging, so if you're blogging purely for hobby or enjoyment, you're going to remove a part of the fun from the process. Second, editorial calendars can often start to feel oppressive, even for the most seasoned of entrepreneurs and those who use their blogs as a source of income. I don't know for certain that those who use editorial calendars are more likely to experience burn out, but whenever I've tried to strictly plan a month of blogging, I've found myself resenting it.

That being said, having a plan for your blog--either week-to-week or month-to-month--can be helpful in staying organized and always have something to post. If you're like me (and super busy with a job, a newborn, or an active social life), if I don't have content planned, my blog can be silent for days. 

There are lots of ways to keep content on your blog. An editorial calendar is just one method. Here's what I'm doing to keep content posted--but avoiding an editorial calendar: 

1. I write posts a week in advance at most.

I try to schedule all my posts for the week on Sunday, which means I spend the week before writing and editing them. I don't like to write posts more than a week in advance because 1) I end up really confused about what time period I need to write about and 2) I think it removes my voice from my blog too much. 

2. I keep a constant list of topics. 

I keep this list in my Happy Planner, where I write my daily journal and plan blogs for the week. This is just the easiest way for me to store ideas for future posts. Instead of trying to plan for a month or two months at a time, I plan for the week ahead (and potentially for major holidays). 

3. I don't do weekly features. 

Weekly features are great--I used to love Things I Love Thursday and the like. However, after a few weeks, I find it's easy to use them as a crutch: I don't plan content because I know I'll have a pre-set post for Thursday or Friday. Also, weekly features tend to get a little boring after a while. A few times a year is fine, but who wants to read a list of things you love every single week? 

4. If I decide I don't like a topic, I don't write about it. 

Last week, I intended to have this post written and posted on Friday. But I couldn't figure out an angle: what did I want to write about when it came to editorial calendars? I don't use one and I generally don't think they work for individual blogs. Because I couldn't decide what I wanted to post about, I waited--I didn't just churn out a post to have one. If you can't think of anything to write, writing fluff isn't the way to go. It doesn't benefit anyone. 


Some bloggers thrive on using editorial calendars. It entirely depends on how you write and how you run your blog. Do you use an editorial calendar? How do you keep content organized? 

Improving Your Blog in 4 Steps

How can I make my blog better?

It's the question I've asked myself hundreds of times. From the minute I started my first blog back in 2005 (those heady LiveJournal days), I wanted whatever I created to be the absolute best it could be. I learned HTML to write LiveJournal and Myspace layouts; I taught myself rudimentary graphic design skills to create my own icons. My tastes (as well as my platform of choice) evolved with time: I moved on to Wordpress, then Blogger, then Squarespace. I kept finding new ways to make my blog better. 

I am, by no means, an expert in the blog world. I write as a hobby, as well as professionally, but there are still many things I don't know about when it comes to blogging. I wouldn't call myself a standout success story; I've never gone viral and I don't count myself in the group having thousands upon thousands of followers. I do, however, consider myself to have vastly improved my blog since 2005 and even 2008, when I started Locked Out (my first semi-successful blog).

Here are just a few things I've done to make it happen: 

1. Pick a Platform. 

Pick one that works for you. I hated Wordpress the entire time I used it (granted, I was using the free website and not hosting my own site); I hated it even more when a blog post of mine (that I'd written in about 5 minutes) was picked for their Freshly Picked feature, leading over 50,000 people to my blog in one morning. It was a nightmare and I was mad they hadn't asked me to be featured because I would have undoubtedly said no. I moved to Blogger and I stayed there for five years. 

I loved Blogger: it's integrated with Gmail and it's incredibly easy to use and customize. I loved being able to easily change my background or header without having to use complicated HTML. I also loved that I could create simple CSS customizations. I really enjoyed Blogger, but after a while, I outgrew the platform: something about it felt too simple after a while and too childish. I was also ready to move on from my blog at that point and my heavy fashion and lifestyle focus. 

Squarespace has been a really enjoyable site to use: I find the variety of templates easy to use and customize, but they also always look professional. Over the past year, I've tweaked my website into one that I find incredibly visually appealing, while still retaining aspects that are professional and still individual to me. 

Your platform of choice doesn't matter to anyone but you: if you find it easier to use than any other platform, then stick with it. 

2. Keep It Simple

It's really easy to go overboard with the wild designs. A frilly, girly, and highly colored layout was popular during the Myspace days, but currently, the easier it is to read a blog, the better. That means limited, easy-to-read colors and fonts, white backgrounds, and limited graphics. It can be tempting, especially on platforms like Blogger and Squarespace where you have hundreds of fonts to choose from, to go crazy or pick the cutest font you can find--but please resist that urge. Future readers thank you. 

3. Limit Pictures

Sometimes, I get really embarrassed about the number of outfit photos I used to post: each post included at least 10 photos. 10 photos! Of the same stupid outfit! I drive myself crazy. Not only are so many pictures absolutely unnecessary, it makes your entire blog load slower than it needs to. If you need to post photos, limit yourself to five or less. Really. I promise, this will change your blog for the better. 

4. Use Free Stock Photos

It can be tempting (very tempting!) to use websites like We Heart It or Tumblr to find beautiful photos for your blog. The problem with these two websites is that it's nearly impossible to find the original owner after a while--so you can't actually credit the person responsible for that piece of art. Instead, you contribute an Internet culture of posting and reposting the same images over and over so that the original owner is forgotten in a mass of links. Instead, try out some free stock photo sites or mailing lists (like Death to Stock Photo). I've written about my favorites before here


What are some steps you've taken to improve your blog in the past? Share with me in the comments or on Twitter

Can You Create Monetized Content Without Feeling Like a Sellout?

As most bloggers know, it's difficult to write sponsored posts without being accused of selling out or resorting to inauthentic content. If you read Get Off My Internets at all, you know this is one of the most common complaints about bloggers: they start great, they get popular, they start doing sponsored posts, and it's downhill from there. It feels like attempting to monetize--in whatever ways bloggers can--feels authentic, no matter what, to readers... especially if your audience consists of those who maybe don't understand what monetization means. 

Is it possible to monetize without feeling like a sell out? 

Including ads on your blog is one thing--but turning posts into ads themselves can feel, well, less than amazing. It's important to note here that some bloggers still struggle with identifying sponsored posts. I've seen a lot lately featuring c/o products or product placement that is not identified as such, as well as affiliate links that aren't properly identified. It's important to remember that everyone has to identify both sponsored posts and affiliate links. Not properly identifying is, actually, being kind of a sell out and is a marker of shadiness, so let's avoid it in the blogging world. 

How can you accept sponsored posts, which are lucrative and flattering opportunities, without feeling like your compromising your blog's content? 

Accept Sponsored Posts That Mean Something

Writing about a business you support, a product you love, or a charity you already support is easy. When it comes to sponsored posts, you should use the same criteria: is this a product, business, or cause that I already support? Does it fit into my blog's currently content? Would I have to do some really creative writing to make it fit? 

Ask yourself: If I bought this product on a whim or visited this business, would I write a post about it anyway? When it comes to sponsored posts, there's your answer. 

Remember those really weird few weeks last year where it felt like every fashion and lifestyle blogger was sponsored by Kotex? Man, did that bring out some weird posts! No offense to anyone who took the sponsorship, but it felt like Kotex was handing out free samples, in exchange for posts, like candy... and nearly everyone took it. I remember even a new age positivity guru blog that I follow had a sponsored Kotex post, as well as a hippie grunge fashion blogger. And you know what? It turned me off both all the bloggers who posted Kotex-sponsored content and Kotex itself. That's not a win for a company or a blog--so what's the point? 

Don't Take Offers Just for Free Stuff

We've all interacted with One Of Those Bloggers on Twitter: they just want free stuff. They just want products. They tweet major companies every chance they get, spend Twitter chats sending out their link (instead of actually interacting with other bloggers), and post product review after product review in the hopes that Benefit, Ulta, or any other brand will send them free merch. No one really likes this blogger and no one should aspire to be like this. 

Blogging isn't about "free stuff." It's great to get a free mascara to review, or a box of Cheerios, or something fun... but blogging should, first and foremost, be about providing great content to readers. It's a special subset of the population that reads and supports blogs (and Pinterest has definitely helped with this!) but they are very easily turned off. No one wants to read the same boring review over and over. No one wants to be sold too 100% of the time! 

If you started your blog to get free stuff, think again. It's never going to be authentic. 

If It Doesn't Feel Right, Don't Do It

It feels like a hundred years ago, but back when I wrote Locked Out, I accepted a sponsorship from Vedette Shapewear. At the time, I was excited: they sponsored tons of bloggers (in retrospect, this should have been a warning sign) and had tons of followers on social media. I picked out the products I wanted to try, got the rules for my posts, and excitedly started creating content. However, when I sent photo and post drafts to them, they responded that they weren't happy: they felt like my outfits weren't showing off the shapewear appropriately. A big part of their campaign was wearing shapewear as daywear, which is fine in theory... but I'm not a high fashion model. I can't exactly pull of wearing a sheer bra in the day time. Instead, I'd worn a sheer top over it, as well as an A-line skirt. They wanted the photos and outfit to be sexier. Had they not looked at my blog? 

In retrospect, I should have known it wasn't a good fit and, even at the time, I'd had my reservations. I should have said "No thanks!" at the start, but I was too excited at being offered a chance. 

Moral of the story: if a sponsored post opportunity doesn't feel right, don't do it. 

Stay True to You

Only you fully understand what you want from your blog and only you see what your audience loves most. When it comes to monetized content--from ebooks to sponsored posts--stay true to what you want to include... and remember what your audience wants. Taking the time to include monetized content is beneficial to you, but spending extra care to ensure that it remains authentic (and your blog stays amazing) is just as beneficial. 

Do you have tips for monetizing your blog without selling out? Share with me on Twitter!

Social Media Isn't Scary (I Promise)

Some people intuitively "get" social media.

And of course, some don't. 

Funny enough, I would actually consider myself in the second group. Inherently, I'm not a person who enjoys bragging (or does it well), nor am I inherently charismatic. 

The parts of social media that I "get" tend to be the nitty gritty: collecting statistics; basic scheduling tips and tricks; the importance of visual content; and analytics. And all that I've learned from years of using social media on my own and through working in social media for a year.  

The number one thing I've heard from friends who also work in the industry is this: "social media is intimidating!" or "I don't understand what I'm doing wrong on social media..."

I don't claim to have all the answers... but sometimes, I think the solution to the problems many people have with social media is incredibly simple. 

Social media isn't scary... and it isn't complicated either. 

Social media is incredibly easy. That isn't to say that it's "easy" to get followers or to make sales--that's actually quite complicated. But social media itself is easy and it doesn't have to be scary, time consuming, or intimidating. 

Good social media requires a few things: 

  • A routine, 
  • Dedication, 
  • And specific attention to analytics and results.

Social media isn't time consuming.

When I was training realtors on using social media, the number one argument and complaint I got was, "But I don't have time!"

Social media can seem daunting because it seems like you'd have to spend hours on social media: posting, reading, responding. That just isn't the case. It'd be great if we all have 5-6 hours a day to dedicate to social media (and how fun too!), but none of us do--even social media professionals. 

As I said, social media requires a routine and dedication to that routine. The advice I gave to realtors was this: take 10 minutes at the start and end of everyday to check your social media accounts (whether it is Facebook, Twitter, or LinkedIn). Use those 10 minutes to like anything, RT a few tweets, and Favorite any articles you want to post yourself. On a weekend morning, you can take an hour, tops, to repost articles, write content, or create a timeline of content you want to share. 

It sounds easy, right? It is. It just takes time management, dedication, and a strict routine--things that entrepreneurs are supposed to have anyway, right? 

Social media requires strategy. 

Whether you're running a lifestyle or fashion blog or starting your own business, having a social media strategy is important. As I've written in the past, this is something I struggle with personally (it's hard to draw the line between personal social media and public!). Adhering to a strategy--and not deviating, despite what you might want--is incredibly important. Knowing the times to post, how to interpret analytics, and what kind of content your audience favors is daunting, but by creating a strategy, you can keep an eye on all of those details--and succeed.

Need help creating a strategy for your social media? I can help.

All About My New Blogging & Social Media Plan

You may have noticed how regularly I've been posting lately.

This isn't just out of boredom (although bed rest is certainly giving me a lot of time to plan and write). I recently decided to dedicate myself more fully to my blog, to writing, and to gaining freelance writing opportunities, as well as alternate forms of income. The main readers of my blog have, until this point, been my friends & family, as well as long-time blog friends and acquaintances.

Ultimately, I want to grow my readership... without jeopardizing the parts of my blog that I love (basically, being able to write about my life). I also want to start focusing on one of my little known passions: digital marketing strategy and planning, as well as content creation. You might have noticed a few posts of that variety recently. 

This is a somewhat sudden shift in content and it can be kind of jarring. I'm trying to bridge the gap between my two, often very different blog topics. Ultimately, I want my digital marketing content to relate to all people--small business owners, other bloggers, and my friends & family (to help them understand just what, exactly, it is that I do)--and I'm hoping I can accomplish that. 

Alongside these new style of posts, I'm trying to "clean up my act" on social media. For a long time, I've dithered on social media: sometimes I'm more serious, sometimes I'm a jokester, sometimes I forget Twitter even exists for a few days. The time has come for me to buckle down and be serious. You'll see noticeable changes in my Instagram and Twitter feed. (I was hoping to make changes to Instagram this week, but after being in the hospital, it felt strange to bounce right back to posting my pre-planned content!) 

This all goes hand-in-hand with taking blogging seriously again. For a long time, I couldn't take blogging seriously because I wasn't ready again. For a long time, my blog was my life and I received too much validation through it. This time, I want to use this blog to expand my career--which means I have to be just a little bit more serious. 

Just because the direction of my blog, and social media, is changing doesn't mean I'll cut out any of the things that make people like my blog to begin with. I still want to write about lifestyle, fashion, beauty, and blogging--but alongside those posts, I want to share my expertise when it comes to writing, content creation, staying creative, and building great strategy. 

3 Social Media Mistakes That Everyone Makes

It seems like everyone has something to say about social media.

Whether it's Facebook posts whining about the overuse of smart phones (pot, meet kettle) or a major magazine proclaiming millennials the "Me Generation" because of our love of selfies, social media is a hot topic. The effects of social media aren't just cultural. Social media has changed the way we do business, the way we buy products, and the way we talk about businesses and products. 

I've been playing around on social media since I was about 15 years old. I joined Myspace in 2005 when I was 16 and YouTube was just barely started. I've made a lot of mistakes on social media, but I've also learned a lot. At this point, social media--that is, sharing my life on a public platform and using it to grow a business, promote a blog, or share about a favorite product, is just another thing I do--is engrained in my day-to-day life. I can't imagine my world without it (and I would argue that it's not a crutch for anyone). 

When it comes to mistakes, we all make them. Here are three big ones.

1. Engaging in petty drama. 

A week ago, I decided to search the #35weeks hashtag on Instagram. (What can I say? I love comparing my pregnancy with others!) I came across a 17-year-old girl who is also 35 weeks pregnant--and had gotten into a spat on her most recently (hashtagged) picture. Instead of deleting a negative comment, she engaged--leading to a 20+ comment exchange with a complete stranger. While a 17-year-old on social media isn't someone to take our p's and q's from, I see this happening with big bloggers, and brands, too. It's easy to respond to a negative comment (that is written purely to be negative) with a snarky comment, but I promise, it won't help matters. If someone has a legitimate question, respond. But if they're just trying to get a rise out of you... trust me, don't do it. 

2. Not using hashtags or emojis... or overusing them.

Especially on platforms like Instagram and Twitter, hashtags and emojis can make or break a tweet. A picture's worth a thousand words, which means that emojis can massively up your character count! 

But that doesn't mean to load your captions or Tweets with as many hashtags and emojis as you can! This isn't about clickbait: keep your hashtags and emojis relevant and clever. Don't tack on popular hashtags just for the sake of it! We've all seen those pictures with a million hashtags underneath them... and you know we all think the same thing: lame. 

3. Not creating unique content. 

It can be easy, especially as a business, to get bogged down by social media. You might find yourself to simply curating content. That is, all you do is post links to other people's content on your Twitter or Facebook. While this is inherently valuable (and a nice thing to do), if you don't add your own content, you are dooming yourself to only act as a vehicle for other people. Take a few minutes each day to write a few Tweets or Facebook posts dedicated to your own topic or area of expertise. Ask questions and engage! 

On Instagram, make sure your captions also provide great content. A picture without an explanation might be pretty, but what does it matter to your followers? By providing great content, you can be more successful on a primarily visual platform. 


What's the funniest mistake you've ever made on social media? (One time, I accidentally sent a personal tweet via a professional Twitter page. Yikes!) Share with me on Twitter or Instagram

the 5 Best Free Stock Photo Websites

Good stock photos are hard to find. A recent Clients from Hell post reminded me, suddenly, of how many times I've struggled to find stock photos that fit the bill and didn't veer too far into cheesiness. Sometimes it seems like clients expect a magical website with every photo ever taken, for free, that includes every element they need. Strangely, that's not how the real world works. 

I'm a big fan of using "pretty, emotion-inducing" photos for posts. I'm not big on a lot of text or of super obvious pictures that I haven't taken myself. I've really gotten into finding the best stock photos recently and I thought I'd share some of my favorite sites. 

1. Creative Market

Creative Market is a great place to find good stock photos, as well as other creative materials (including fonts and vector images), for sale. They offer weekly free deals, which usually include a stock photography package. The photo above is from the currently available Hipsta package. 

2. Death to Stock Photo

Death to Stock Photo is an incredibly popular site that offers free, monthly stock photo packages. You can also sign up for pro, which offers you even more photos and benefits. They have sent me easily some of my favorite stock photos; they are all beautiful, well-lit, and evocative. 

3. Life of Pix

Need nature photography? Life of Pix is one of the best sites for great nature and landscape photography, if you're looking for something basic and simple. Their website is simple and beautiful. 

4. Picjumbo

My favorite thing about Picjumbo is that many of their photos include people and technology -- two elements that I often look for in stock photogs. They have a variety of photographers as well, which means they offer a variety of styles and feels. Their site is easily divided into categories -- technology, people, bokeh (if you're looking for something abstract and colorful). As a warning, their website has a lot of ads, but don't let that stop you from appreciating the photography. 

5. Magdeleine

Magdeleine has some absolutely stunning still life and abstract photos, as well as a vast collection of nature and landscape photography. Their photos are definitely more atmospheric and moody, perfect for a deep or reflective post. I love their still life photos for DIY posts or newsletters. 

When (and Why) Did I Start Expecting Bad Customer Service?

Hi, I recently purchased a China Glaze brand nail polish set at the Keizer, OR store. One of the minis in the set was dried out. I don’t live close enough to exchange the set, and was hoping I could have a new one sent to me. (I’d be willing to send the new set out immediately.) Below you’ll find a scanned copy of my receipt and a picture of the dried out polish (“My Way or the Highway”). Thanks!

That's the email I sent to Ulta on Saturday evening. I had spent the afternoon with my mom, making a trip to Ulta to pick up new primer and a few treats. When I finally got around to playing with my new nail polishes, I immediately realized that one was beyond use -- it was goopy and dried. Hilariously, it was the color I'd actually bought the set for! I was disappointed and a bit panicked -- what should I do? 

Ulta has always struck me as a huge company that might have very, very poor customer service. I don't know what gave me that impression, but they struck me as a cold, impersonal company (versus a store like Sephora, that seems enthusiastic and passionate). I've had a lot of customer service dealings in the last few years and very few of them have been positive. Here's a brief overview of the big stuff: 

  • When I ordered my wedding invitations from Paperless Post about three years ago, they sent me the entirely wrong envelopes (after I had paid extra for a specific type). I had to email them three times, and include photos, for them to resend the envelopes. 
  • A year ago, American Eagle forgot to include three items I ordered and I discovered that their policy for such a mistake is to refund the customer the money, redo the order, charge the customer again, and then send out the items -- a process that can take anywhere between 24 and 72 hours, plus delivery time. Which might mean (as it did in my case) that the items they did not send to me and charged me twice for were sold out.
  • About six months ago, Victoria's Secret sold me underwear with human feces in them. (Writing that sentence still sends chills through me and makes me feel like I need to dry heave.) The response of every customer service representative I spoke to was shocking in that... they were not shocked. At all. They ended up sending me a $50 gift card, but only about two months and one very well-publicized blog post about it. 

The one thing I've learned working in marketing is that customer service is a huge part of it. Lots of businesses hate websites like Yelp, TripAdvisor, Influenster, etc. because it gives consumers a chance to complain, tell stories, and vent. There are lots of articles making fun of the "critics" who write reviews on Yelp -- wondering why they don't have better things to do, why they need to ruin a businesses reputation for something so small. While review sites present a complicated issue for both business owners and marketers, to ignore them and disregard them entirely is ludicrous. If someone takes the time to review you on Yelp, it's obviously because they feel strongly about it and if they feel that strongly about it, they aren't just writing on Yelp. They're telling everyone they know. 

Success starts with good customer service. But sometimes, it seems like big companies (like American Eagle and Victoria's Secret) get away with really, really bad customer service. (I should take the opportunity to say that I have spoken with American Eagle's social media team extensively and at the time of my incident with them, they were very apologetic regarding the policy; they felt the policy was ridiculous and sympathized with me. It was a departmental issue, clearly.) 

Perhaps this is why I expected really, really bad customer service from Ulta -- and I genuinely did. When I emailed them, I expected to not receive a reply for several days; I expected to be told, no, I'd need to replace the item in store and that was it; I expected to not hear back from anybody at all, actually. 

I was wrong, surprisingly. 

On Sunday morning, I woke up to two emails from Ulta: one apologizing for purchasing a defective product and saying that, while they couldn't ship me a replacement, they had sent me a gift card; and one containing a $5 gift card. Nice, right? I emailed them a thank you, but also mentioned that a replacement polish was $7.50 -- not $5 -- so I'd have to pay $2.50 to replace a defective product. However, immediately after sending that email, I realized I was being ridiculous -- it was awesome for them to send me a gift card anyway! I picked out some nail polish thinner (for future goopy polishes), a replacement polish, and two lipsticks (why not?) and by the time, I'd checked out -- Ulta had replied again, sending me another $5 gift card! I printed it to save for a future Ulta shopping trip. 

I was surprised at how easy it was for them. It didn't take a hundred emails, a hundred tweets and DMs. It didn't require phone calls, arguments, or accusations. They were wrong; their store did a bad thing; they apologized; they did what they needed to do to make me happy. And guess what? I'm happy. It's so easy for customer service to be good -- and yet, it seems to go bad so often. 

It made me realize that I always brace myself to experience bad customer service; I defend myself against it, take a stance and wait for the bad customer service experience to wash over me. Perhaps that breeds back results, but if nothing else, this one instance has taught me that there is hope: hope for companies to learn to be better, to do what is right, to work with customers. And, if nothing else, it is excellent marketing.